OFX file error ("Only one top level element is allowed...")

[Support]

A small number of Arixcel Accounts users were getting the following message when trying to import an OFX bank statement:

"Error in reading OFX file (Only one top level element is allowed in an XML document)"

The problem should be resolved in version 1.25(3). If you get this error, please download the latest version of the program and install it on top of your existing installation.